FAQ
Questions?
Having trouble logging in? Make sure your email and password are entered correctly. Try resetting your password if you can’t access your account.
If issues continue, please contact support info@baisi.org.
service.
If you experience any grade-related issues or believe something was recorded incorrectly, please contact our support team with your course details and the specific concern at info@baisi.org.
If you encounter any problems with your assignments—such as upload errors, missing submissions, or discrepancies—please reach out to our support team with your course details and a brief description of the issue to info@baisi.org.
If you experience any problems with your course modules—such as locked content, missing lessons, or loading errors—please contact our support team with your course details at info@baisi.org.
If you encounter any issues during video conferences—such as connection problems, audio/video glitches, or difficulty joining a session—please notify our support team with your course information and a brief description of the problem to info@baisi.org.
If you experience any connection issues—such as difficulty accessing the platform, slow loading, or unexpected logouts—please contact our support team with your course details and a brief description of the problem and submit an email to info@baisi.org.
If you have any account-related issues—such as login problems, password resets, or profile errors—please reach out to our support team with your registered email and a brief description of the problem to info@baisi.org.
Demo Disclaimer:
All course content, student names, instructor identities, classes, and data displayed in this demo are fictional and generated solely for demonstration purposes. No real user information is stored, processed, or displayed in this environment. The BAISI platform complies with applicable privacy and data-protection standards (including FERPA/GDPR) when used in production by real institutions.